TERMS AND CONDITIONS
Welcome to Lavicious. By using our website and purchasing products, you accept these terms—please read them carefully.
1. About Us
Lavicious Limited is a UK-registered company providing freeze-dried fruit snacks through the lavicious.com website.
2. Orders & Payment
Orders are accepted online via our website or specialised orders by email. All payments are due in full at checkout using our secure payment partners. Invoices must be settled before order dispatch or, as agreed with the sales team, before placing the order.
3. Shipping & Delivery
We offer free shipping on UK orders over £40. Standard shipping charges apply to smaller orders. Delivery times are estimates; we strive to dispatch all orders promptly.
4. Returns & Refunds
If you receive a faulty or incorrect item, contact us within 8 days of delivery. We’ll arrange a refund or replacement after confirming eligibility.
5. Product Quality
We ensure the integrity and taste of every snack. For complaints, contact us within the specified timeframe—please include your order number and photos if possible.
6. Use of Website
All content (images, text, branding) is owned by Lavicious Limited. You may not reproduce, distribute, or use our content for commercial purposes without permission.
7. Your Conduct
You agree to use our website lawfully and not to post harmful, offensive, or spamming material.
8. Data Protection
9. Changes to Terms
We reserve the right to update these terms from time to time as needed.
10. Governing Law
All disputes will be governed by the laws of the United Kingdom.
Questions?
Contact us at info@lavicious.com or +44 7799223972. We’re here to help.